Shopping online is significantly being impacted by AI. Here are a few examples:
Personalisation: AI-powered algorithms can examine a customer's search history, browsing and purchasing patterns, and other information to provide personalised product recommendations, specialised advertising, and even specialised shopping experiences.
Chat-bots: AI-powered chat-bots can assist customers in real-time by responding to their questions and guiding them through the online business.
Search Products Using Photos: Customers may search for products using photos rather than text thanks to AI-powered visual search technology, which can speed up the process and improve the purchasing experience.
Fraud Detection: AI can identify dishonest behaviour, including phony accounts, shady money transactions, and online fraud, safeguarding consumers and businesses.
Inventory Management: Systems with AI-powered inventory management can track inventory levels, anticipate demand, and optimise stocking, lowering stock-outs and boosting product availability.
AI is revolutionising the online shopping experience by providing efficient and personalised services, strengthening security, and enhancing pricing and inventory management techniques.